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Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way.  In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; device and connection information; location; and purchase history.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.  We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you fill in a "contact us" box or conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.  Your personal information will be used for the specific reasons stated only.

Why do we collect information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform.  Wix.com provides us with the online platform that allows us to sell our products and services to you.  Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications.  They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to answer queries, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.  For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

We might use cookies or other tracking to remember information about you so you don't have to give it to us again, to keep you signed in, to understand how you are using our Services, and to remember your preferences and settings.

How can you withdraw your consent?

If you don't want us to process your data anymore, please contact us using the details provided below.

Privacy Policy updates

We reserve the right to modify this Privacy Policy at any time.  If we do, we will let you know by changing the date at the bottom of the policy.  If the changes, in our sole discretion, are material, we may also notify you using the contact details you have provided (if you have provided us with contact details) or through a notice on this wensite.  We encourage you to review the Privacy Policy frequently.  By continuing to use our services after the Privacy Policy changes go into effect, you agree to be bound by the revised policy.

How do you contact us?

If you would like to access, correct, amend or delete any personal information we have about you, please contact us at:

admin@cardiologydevices.co.uk

Last updated: 5 November 2022

Privacy Policy: FAQ
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